Privacy Policy

Effective Date: April 10, 2025
Last Updated: April 10, 2025

Vivid Strategy Incorporated (“Vivid Strategy,” “we,” “us,” or “our”) values your privacy and is committed to safeguarding the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and protect your information when you visit our website or interact with our services.

This policy complies with applicable laws, including the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA).

1. Information We Collect

We may collect the following types of information:

A. Information You Voluntarily Provide

Name, email address, phone number
Company name and position
Inquiry or request details submitted via contact forms
Billing and payment information (for clients)

B. Information Collected Automatically

IP address
Browser type and version
Operating system and device type
Pages viewed, links clicked, and session duration
Referrer URLs and geolocation data

C. Tracking Technologies

We use cookies, pixels, tags, and similar technologies to:

Understand how users navigate our website
Track conversions and engagement (e.g., via Google Analytics, Facebook Pixel)
Personalize advertising and retargeting campaigns

You can manage cookie preferences through your browser settings.

2. How We Use Your Information

We may use the information we collect for the following purposes:

To respond to inquiries and communicate with you
To deliver marketing services to clients
To personalize website content and improve user experience
To send newsletters, updates, or promotional materials (with opt-out option)
To conduct advertising and retargeting
To fulfill contracts and process payments
To comply with legal and regulatory requirements

3. How We Share Information

We do not sell your personal information. We may share information in the following ways:

With service providers: We partner with trusted vendors (e.g., hosting, email marketing, CRM, analytics) to operate our business.
With legal authorities: When required by law or in the event of a legal proceeding.
In a business transfer: If our business is acquired or merged, your data may be transferred as part of that process.
With your consent: In any situation where we are required to obtain your express permission.

All service providers are contractually obligated to protect your data and use it only as necessary to perform services for us.

4. California Privacy Rights

If you are a California resident, you have the following rights under the CCPA and CPRA:

Right to Know: Request information about the categories of personal data we collect, use, and disclose.
Right to Access: Obtain a copy of your personal data.
Right to Delete: Request deletion of personal information, subject to certain exceptions.
Right to Correct: Request correction of inaccurate personal information.
Right to Limit Use of Sensitive Data: Where applicable, request limitations on the use of sensitive personal data.
Right to Opt-Out of Sale/Sharing: We do not sell or share your information for cross-context behavioral advertising.
Right to Non-Discrimination: You will not be penalized for exercising your privacy rights.

To exercise your rights, contact us at:
📧 privacy@vividstrategy.com

We will verify your identity and respond within 45 days in accordance with California law.

5. Data Retention

We retain personal data only as long as necessary to fulfill the purposes outlined in this policy, comply with legal obligations, and enforce our agreements. We may retain anonymized or aggregated data for analytical purposes.

6. Data Security

We implement industry-standard safeguards to protect your personal data from unauthorized access, disclosure, alteration, or destruction. However, no method of electronic transmission or storage is completely secure. You assume all risk for sharing information online.

7. International Users

Our website is intended for U.S. residents. If you are accessing the site from outside the United States, your information may be transferred to servers located in the U.S. and governed by U.S. laws.

8. Children’s Privacy

We do not knowingly collect personal information from children under the age of 13. If we learn that we have inadvertently collected data from a minor, we will delete it promptly.

9. Third-Party Services and Links

Our website may contain links to third-party websites or tools (e.g., Calendly, HubSpot, YouTube). We are not responsible for the privacy practices of those platforms. Please review their policies independently.

10. Email Communications and Opt-Out

You may receive emails from us for marketing, newsletters, or updates. You can unsubscribe at any time using the link provided in each email or by contacting us directly.

11. Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. When changes are made, we will revise the “Last Updated” date above. We encourage you to review this page periodically.

12. Contact Us

If you have questions, concerns, or requests related to this Privacy Policy, please contact us:

Vivid Strategy Incorporated
📍 269 W Bonita Ave, Claremont, CA 91711
📧 privacy@vividstrategy.com
📞 714-855-6700

You may also download a PDF version of this policy for your records: https://vividstrategy.com/wp-content/uploads/2025/04/Vivid_Strategy_Privacy_Policy.pdf